Experiential Travel


The Canadian Human Rights Museum is taking a really great step forward with its advertising today for a new Director, Learning and Programming.  From my perspective, this is a very good strategic direction.   In my experience across this country, we are still living on the coat-tails of a “build it and they will come” mentality that has not lost its shine for rural municipalities who go after infrastructure money as the be-all and end-all for tourism investment.

The fallacy of this kind of business decision-making at the community level is that the community gets federal and/or provincial grant money, combined with local fund-raising. Local residents are fueled by high hopes for a signature facility within their community.  What they have not recognized is that infrastructure investment has to be paralleled by “programming investment”.  Programming is why audiences or visitors come, not facilities – unless the facility has a very specific and significant architectural motif (with international stature or cultural significance), and even then the lure for seeing the building may only last for a little while.  People want to “experience” music, arts, culture, tradition, speakers, celebrations, recognitions, and many other things.  They wish to take part, to learn, to interact.  This is “programming”.  Programming is what generates revenue over the long-term. And, programming that is experiential generates higher yields, and attracts additional markets.

This community tourism business strategy which emphasizes programming takes sustained effort over time, and different investments and often different community champions to develop experiences, programs, and market these programs to the right visitors.  Often, the people who have worked so hard to bring capital investments in the form of a new facility are not the right people to drive the development of revenue-generating programming.  To drive programming development requires a skill set of community members including an understanding of tourism, product development, programming, web marketing, niche marketing, quality assurance, and entrepreneurship in which new pricing and revenue models can be developed.  These people are also strong collaborators and know how to leverage new resources.

Community recreation facilities, museums, and many other community tourism organizations would do well to hire local directors of learning and programming (another name might be community development and programming officers).  The Canadian Museum of Human Rights is on the right track!

I am currently helping Travel Manitoba to work with many different partners on the ground in several different locations throughout Manitoba to craft several new experiential itineraries that will be featured as part of the Rendezous Canada international buyers and sellers expo in May 2010.

Rendezvous Canada, organized by the Canadian Tourism Commission and partnered with the Tourism Industry Association of Canada (TIAC) and  Travel Manitoba, is the premiere annual show that brings national and international travel buyers and industry representatives together to sell unique Canadian travel experiences.  May 8 – 12 is Rendezvous Canada in Winnipeg. Expect more than 800+ people to be present for this important travel industry event.  I am very excited by the gems that are being “un-earthed” as we craft several new experiences.  Several partners here in the Riding Mountain area are quite excited to be part of this unique opportunity.  Stay tuned for more news about what we are learning and crafting!

I was just invited to speak to the Morden area tourism and marketing group on May 7th.  The person who invited me was none other than “Blue” (Donna Moffat), who is the general manager of the Timbers Clubhouse at Lake Minnewasta Golf and Country Club.  Blue, as many of you know, used to live and work here at the Elkhorn Resort and was very active within the local chamber of commerce.  She is passionate about promoting her local community and  building tourism capacity within a  local community (which she was very active in doing while she was here).

I had never been to Morden before (think Corn and Apple Festival).  But, in a short activity before my presentation that Blue facilitated, everyone present (perhaps some 50 tourism business owners and operators and many others who are active in the community) introduced themselves.  I was flabbergasted at the richness of the Morden area – zip lines, world class fossil site, outstanding golf, and passionate people.  They have vision, entrepreneurial spirit, are articulate and have a will to make things happen. A great blend of traditions, and yet open to new opportunities!  

I had been invited, by Blue and the Morden area marketing group to provide an inspirational presentation about experiential tourism.  That’s a tall order by all accounts.  I dug into my well of experiences and what we have slowly been creating here in the Riding Mountains – a partnership of experience providers for niche markets, and slowly beginning to help shape and define “the Canadian experience in Riding Mountain“.  And, I shared some of these examples.  One of the people in the audience that night was Emily Goerz.  Her family lives in Morden.  Two years ago, she had brought her extended family here to the Elkhorn Reosrt to celebrate her husband’s 70th birthday – we had crafted a customized GPS adventure quest for the entire family.  

Emily was in the audience at Morden, her gentle smile always tilting back at me.  It was at that point, that it struck me that  Blue, Emily, and the various artists, musicians, the mayor, and the many talented people in Morden are all part of this beautiful fabric of Manitoba.  Our province offers the world cultural traditions, food and regional cuisine that is exceptional, and we are all tied together by the many champions like Blue and her community (it’s where she was born) who selflessly keep drawing others together.  Rather, the concept of sustainable tourism in Manitoba that comes to mind is that maybe we are like a living tree with immense possibilities – rooted in traditions, growing constantly, sustainable over time, and cyclical in how we take in energy, sift through possibilities and then make new energy to grow again.

As we contemplate Manitoba’s Homecoming in 2010, I realize that we have an opportunity – to shift from being islands of tourism regions, or islands of tourism destinations, or individual “tourism business” islands, to something new.  We are not an island.  We are the heart of the North American continent, living, loving, and pulsing with culture, arts, traditions, music, nature, and cuisine that is celebrated and practiced by authentic Manitobans.  

If we learn to tell our stories well, we will meet the needs of todays’ travellers who are looking for “the antidote to Disney” – the experiences of our heartland.  They begin searching for these experience, in their own homes all over the world, in their own unique ways using their individual keystrokes to give life to “travel dreams”.  Let’s be there for them when they hit “return” or “enter” on their keyboard.

 

Shadows and ice melt - Clear Lake, Riding Mountain National Park

Shadows and ice melt Clear Lake, Riding Mountain National Park

 Yesterday, I went down to the east end of Clear Lake.  We are coordinating a wedding for a couple from Australia and their friends and family who are coming to Manitoba for their wedding.  In fact, they are getting married in Riding Mountain National Park.  I wanted to take a couple of photos of the Wishing Well site to send them, so that they could see just how beautiful this area is.

 

Why do people choose places like Riding Mountain National Park to have significant life celebrations?  Here are three reasons provided by our guests..

  1. “When we asked our friends where they would like to travel, to join us in getting married, Canada was the place everyone wanted to travel to..”  So, they made their travel commitments to come to Riding Mountain and get married here, even though they have never been here before.
  2. They love the outdoors.  They will be in the Yukon, in Riding Mountain, and in Nepal by the end of this year.  Riding Mountain is sacred ground, higher ground, and there is good energy here.  Getting married in a place that is strongly connected to earth, is centred at the heart of the North American continent, and is a national park are all important reasons to celebrate life and marriage.  And, the Wishing Well is a perfect location for a wedding.
  3. They have access to the Elkhorn Resort and to Earth Rhythms in one destination, two services that are essential to their wedding, reception, and celebration with family and friends.  Elkhorn for cuisine and beverage services and a team capable of delivering these services, accommodation, a spa, conference space and hosting of the dinner and dance.  Earth Rhythms for a host of personalized services (photography, video, onsite coordination of the function, local flowers for decorations, a focus on attention to details with respect to “bringing nature into the wedding ceremony”.)

As I sat down by the Wishing Well, I made a wish

“..that we find ways to celebrate our humanity and our care for this planet by doing what we need to do, individually and collectively, to address our climate change challenges in 2009 (the year of the Copenhagen Treaty on Climate Change) with strong actions to reduce carbon emissions and our carbon footprint in each of our communities, our businesses, and in our personal daily lives.  For our children, for future weddings, and for all time.”  

 

Evening light of spring from the Wishing Well

Evening light of spring from the Wishing Well

Coming to places like this, to celebrate significant life moments helps us to remember our responsibilities to take care of the planet.  I am really glad to have a national park in my backyard – both to be able to experience it any given day that I want to, but also because it is like a moral value to guide me in each day.  We hope to see more events like this in Riding Mountain National Park.

Harvest Sun Festival (August 15 – 17, 2009)

Sonics & Sojourns Festival of Learning and Music

September 18 – 26 (September 26 – Closing act with Bill Bourne’s new group – The Bop Ensemble)

The Riding Mountain Biosphere Reserve (RMBR) hosts the 2009 Knowledge and Research Forum at the Elkhorn Resort, Spa and Conference Centre.  The purpose of the forum is:

With the assistance of knowledgeable local individuals, experts, researchers, institutes and agencies,

  • To identify the critical areas of knowledge and research that is needed within the RMBR to ensure healthy and sustainable communities, working landscapes and protected areas.
  • To identify an expanded list of individuals, research institutes and agencies that could be involved in future forums and initiatives
  • To identify a group of interested individuals that would provide on going guidance in the gathering of knowledge and research within the RMBR into the future.    

I look forward to participating in this forum, as an invited member.  Lots to learn.  The Riding Mountain Biosphere Reserve, in my view, is one of the best locations in Western Canada for investment, business, research, and sustainable tourism over the next few decades.

Why? Because the emerging local carbon economy requires leadership communities where people, businesses, producers, and tourism operators can work together to demonstrate how our economy and environment can sustain each other.  We are blessed by having Riding Mountain National Park in our backyard.  

However, the economic investments that will help local people to sustain themselves will need to include clean energy production (wind, solar, geothermal), agriculture that demonstrates lower scales of production without intensive chemical management, cattle that are range-managed and grass-fed (not feedlot), environmental research and monitoring that is state-of-the-art (and complements the national park mandate), and the establishment of sustainable tourism businesses (new tourism experiences; opportunities for youth to learn about climate change and environmental science; new travel experiences; new B&B accommodations; year-round tourism).    

The Benefits

If we can sustain these types of activities, we will demonstrate community viability (wealth generated by economic activities that keeps local people here and help to nourish and protect the national park, water systems, and ecological health of the area), and long-term sustainability.  I’ll be Twittering as I learn from the forum.  Stay tuned!

As you may remember, Debbie McKeown (an adventure travel writer), at the invitation of Travel Manitoba, came to Riding Mountain National Park to experience snowshoeing in early February.  Staying at the Elkhorn Resort & Solstice Spa, Debbie took part in a number of unique experiences coordinated with Earth Rhythms and national park staff, dined at the Elkhorn Resort and Prairie Seasons Bakery & Café in Onanole, and soaked their snowshoe-strained muscles at the Solstice Spa.  Debbie was writing a feature article for a well-established online magazine called Snowshoe Magazine to feature the park, Earth Rhythms’ snowshoe packages, and snowshoeing as an adventure and learning experience in Manitoba.

Read her delightful article Stories In the Snow-Riding Mountain National Park and see some of her husband Jack’s photos of their time at Riding Mountain National Park.  While there are many who go south as Canadian snowbirds, it is positively delightful to see that Debbie and Jack have an audience at Snowshoe Magazine who are looking for the northern boreal experience.

Now, here’s a testimonial we received today that we just had to share with you.  Jenn and Joel had escaped from Winnipeg for the weekend, to enjoy an Earth Rhythms’ Riding Mountain Infusions package offered through their partner Elkhorn Resort & Solstice Spa.  I asked Jenn if she would mind sharing her thoughts about the morning experience.  There is nothing more authentic than the words and emotions offered by those who have personally found delight in an experience that matches their interests and needs….

“Starting off on a beautifully still and frosty morning, with an enthusiastic, welcoming, and very informative guide, we made our way across the crunchy snow of a lake in Riding Mountain National Park.  The hoarfrost lay on the pines and tamaracks like fine lace, creating a beautiful monochromatic landscape.  The stillness belied the obvious presence of coyotes, wolves, and elk, and we didn’t have to search for long to find evidence of their activity.  

Wandering up a small ravine revealed the winter beauty of the Weeping Forest – the layers of ice created by the water seeping out of the hillside lay like multicoloured puddles of wax, building up atop one another and freezing in amazing shapes and tones.  It was a fantastic experience – connecting with Manitoba’s natural wonders with a small group allowed great conversation, a relaxed atmosphere, and the ability to enjoy the outdoors on a very personal basis.  

The pictures taken could only capture a single frame of the gorgeous panorama, but they’ll always lead to stories and memories. The wonderful homemade muffins and herbal tea only added to the personalized and welcoming outing!

How fortunate we are to be able to have the beauty of Riding Mountain National Park revealed to us by such a personable, intelligent, and ecologically-conscious entrepreneur!  And no matter how much you think you know about the outdoors, Riding Mountain always has something new to show you – don’t miss it!”
 
Cheers, and all the best!!
Jenn Cassin and Joel
 

Morning light on layers of ice in Riding Mountain National Park

Morning light on layers of ice in Riding Mountain National Park

Jenn and her partner Joel were given a wonderful Christmas gift in December, 2008.  A getaway to the Elkhorn Resort for a weekend and experience an Earth Rhythms Riding Mountain Infusions winter escape.  This two night getaway package provides travelers with the opportunity to stay at the 4-star Elkhorn Resort, soaks in the mineral pools, and an outdoor snowshoe experience into Riding Mountain National Park with Earth Rhythms’ adventure guides.  

Riding Mountain Infusions winter couples getaway  - discovering ice & snow stories in the park

Riding Mountain Infusions couples getaway - ice & snow stories in the park

When we headed out this morning to go snowshoeing on our “Ice Escapades in the Weeping Forest”, the boreal forests were a-glitter with fresh morning hoarfrost, mammal tracks and the quiet and slightly muffled sounds of raven wings overhead.  What we discovered was the beautiful textures of fresh ice from a creek that was flowing into the lake.  

Riding Mountain National Park is an oasis of wildlife.  The stories etched in snow and ice offer intrigue and a world of discovery for anyone wanting to re-connect to each other and to nature.  And, winter is a perfect time to do that…when the people pressures are less, and you are more likely to discover wildlife moving around.

Are you looking for a unique gift for someone special?  Earth Rhythms provides customized gift certificates for personalized guided experiences for individuals and couples.  These include very unique opportunities to meet craftspeople, artists, musicians, guides, naturalists, and many others “behind the scenes” and do things with them that the ordinary traveler would not have access to.

We snowshoed, we baked bread with babas, we carved ice sculptures at Festival du Voyageur, we learned about honey bees and how to weave cane seating for furniture seats, we learned about Hutterite traditions and ate organic food with Prairie Seasons Bakery, we learned Ukrainian dancing and watched a cymbale being played; we went behind the scenes to reflect, to discuss and to share the kinds of practical ideas that could be put to work as unique tourism experiences.  A cultural GPS adventure quest with Tourisme Riel in which we encountered unique characters, actors and moments of Francophone history within the St. Boniface area was outstanding.  And, finally, an evening of incredible cuisine with Chef Alex and his wife Daniele at Bistro 7 1/4 topped off the entire trip.  How to do Manitoba in six easy days!!

Tourism Atlantic Best Practices Mission participants learn to bake Ukrainian Easter Breads in Dauphin

Atlantic Best Practices Mission participants make & bake Ukrainian Easter breads in Dauphin

A Best Practices Mission it was called…. to learn about experiential tourism, in winter!  This was a professional development opportunity for 16 Atlantic Canada tourism operators initiated supported by the Atlantic Canada Opportunities Agency.  Earth Rhythms was asked to create and deliver this Best Practices Mission in its backyard – Riding Mountain National Park - where we have been successfully crafting and delivering unique tourism experiences with our local community partners for over 13 years.  

One of the participants, Anne Arsenault, from western PEI  shared her enthusiasm for what she encountered during a week in Manitoba in the middle of February…….”I just wanted to thank you all for making this mission the best I have ever attended. You were all inspiring, from Celes and his associates to Johanna and all you fellow participants, it has been a pleasure!  

There were a few ah ha moments for me which opened my eyes to new opportunities in my own community and region. The process now begins to enrich and build upon the experiential product offering we have already developed and that gives me great hope and excitement for the future…..

It has become very apparent to me that we all have beauty and uniqueness in our respective communities but what makes it most special and interesting to our visitors is the passion that the local authentic people bring to it……it is all about making that personal connection to place…..with that being said I have great memories of Manitoba largely due the special people we had a chance to meet including everyone of you!”

Earth Rhythms offers customized itineraries and unique experiences in 4-seasons for corporate groups, women’s groups, getaways, and family celebrations.  Call us at 1.204.848.4680 and ask us just one question..”What can we do to uniquely help you take away memories of things to do in the Riding Mountains, that you have never done anywhere else in the world?”

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